MUSTANGWORLD HELP !
...just in case you need it. :-)

Written by Mustangworld.


HELP TOPICS:

Interactive Games, Shockwave and Streaming Audio.

Mustangworld JAVA News Window.

Audio Files.

Movie Files.

Mustangworld.com takes forever to load on my computer.

Mustangworld.com looks "weird" on my computer.

Website Updates.


Interactive Games, Shockwave and Streaming audio.

To be able to view the games and other interactive features (throughout mustangworld) you need to be using Netscape navigator 2.0 (or higher) OR Microsoft Internet Explorer 3.0 (or higher) with the Shockwave plug-in installed. If you have an old version of Shockwave then now may be the time to upgrade to version 7 or later. You will need version 6 or later to hear streaming audio.

If your are already using Netscape 2.0 (or higher) WITHOUT the Shockwave plug-in you will see a broken link or plug-in symbol where you should be seeing an interactive game! Netscape may also prompt you to "get the plug-in".

Internet Explorer users will get a "Installing Components" message. This may take a while (like 5 minutes or more) Internet Explorer is downloading Shockwave and installing it automatically! Your computer didn't crash! Just let the computer do it's thing and when Explorer (3.0) asks you to install shockwave click on the OK button. Follow the on screen directions.

You should be using the latest 4.0 browser(s) because they are free and crash MUCH less often. You can download the latest Internet Explorer from Microsoft. You can download the latest Netscape browser from Netscape. You can download the latest Shockwave plug-in from Macromedia. After downloading the Shockwave plug-in, you must install it, then re-visit mustangworld and have fun!

For official help on installing the Shockwave plug-in please contact Netscape, Microsoft or Macromedia.

Make sure you have the latest version of Shockwave (Version 7 at time of this writing). Having the latest version eliminates a ton of problems!

Streaming audio is a feature supported by Shockwave as well. You can hear sound AS it downloads. The problem is when several thousand browsers are accessing the same file on our server at the same time, then sound may "skip". If this happens then you can just wait for the whole file to download (usually a small file >300k) and then hit the play button on our controller again. The streaming audio will then play from your local hard disk with no skips. 

WINDOWS:
- Make sure that the disk that holds your temporary internet files is not full ! Internet Explorer may crash out on you all the time! In the "View / Options / Advanced / Settings" menu change the location of your temporary internet files to a drive that's not full.

- Make sure that you have only 1 VERSION of Internet Explorer 3.0 / 4.0 on your system. Having 2 active versions of the exact same browser may cause system conflicts. You CAN have several different browsers installed on your system though.

- Empty your temporary files folder.

- The "wheel" on the newer mouse devices may cause IE 4.0 to crash. You can disable it if you are getting crashes like the computer freezing and when you exit or use IE and you hear beeps or clicks when moving the mouse, this is the mouse driver hanging your system. Happens more often when multi tasking.

- Sometimes IE3.0 hangs without warning. If you notice URL's are taking forever to come up, then (while your online) Quit and restart Restart Internet Explorer. This also resets Shockwave.

MAC TIPS:
- Try allocating more memory to your browser application.

- In the System / Preferences folder (on your hard disk) go to Netscape (preferences folder), then put the "cache" folder into the trash. You should do this often if Netscape seems to crash all the time. Pressing the "clear disk cache" button under options never works. You have to dump the cache folder manually and restart Netscape.

- To stop errors, CLOSE your current browser window (command - w) and open a NEW one (command - n) and re-visit the page with the Shockwave content. The error may not occur again.

- You can also QUIT Netscape (command-q) and restart Netscape then re-visit the page. You don't have to hang up your net connection.

MAC OUT OF MEMORY ERRORS:
Increase the memory allocation for Netscape 3.0 to at least 25 megs! (Read your user guide on how to increase memory allocations) If you don't have that much memory then you will have to turn on virtual memory. This will usually kill the memory errors you get. It has nothing to do with the games here at Mustangworld but it's for Shockwave's requirements.

If you are getting constant memory errors then contact www.macromedia.com and let them know about it.


Mustangworld JAVA News Window.

The Mustangworld news window is no longer a JAVA application. Anyone can view it with any browser now.


Audio Files.

The audio files on Mustangworld are in .WAV format (except for the radio show which is in Shockwave format see above). this sound format is supported on Windows and Mac platforms as well as many unix platforms. To hear a sound click on the link to it. You may be prompted to download it. After the sound file downloads then you can play the file from your hard disk. Most browsers will play back the file in a "window" or another page. Just wait for the soundfile to download and press the play button.


Movie Files

Sometimes we will have movies available for viewing on the website. When we do these files will most likely be in .MOV format which is supported by Windows and MAC platforms. You will need to download Quicktime for Windows to view these files on a PC. Most PC systems sold today have Quicktime already installed. If you need to get it you can download it at : www.quicktime.apple.com We may also have the movie available in several formats including mpeg 1 format.


Mustangworld.com takes forever to load on my computer.

We "might" take a bit longer (compared to a text based page) because we want to give you a great website. Mustangworld is a "high graphics" content site. We believe it's faster to download a simple picture than to download a thousand worlds. We didn't want to create another Mustang website with little or no graphics, though we do love visiting ALL types of Mustang related sites. We wanted to create something "cool" and we're still working on it.

Your first visit to Mustangworld will take longer then repeat visits, where most graphic files are loaded from your local browser's cache.

We optimize the site for 28.8Kbps modem users. If you are using a 14.4Kbps or slower modem my recommendation would be to purchase a faster modem. You can purchase a 33.6-56k modem today for as little as $65. It will improve your entire web surfing experience, not just a visit to Mustangworld.

Mustangworld.com is located on a server with a T1 backbone. At times we may experience an "overload" of hits or our service provider may be doing maintenance. It may also be that our server "crashed" or a power failure. It may be bright and sunny where you are, but over here we may be experiencing the "wrath of god" type rain /  thunder and flooding. Our service provider is fast at solving any problems that might occur.

We also strive to "shave" extra bandwidth off of anything we can.


Mustangworld.com looks "weird" on my computer.

We test Mustangworld with: Netscape, Internet Explorer, Windows, Macintosh and with a SGI unix system. We are a "no-frames" site, BUT our site includes many tables. If your browser does not support tables (most all do) then Mustangworld will look worse than a fresh pile of horse plucky. Make sure you are using a browser that supports tables, gif's and jpeg's. Our main web development focus is with Netscape and Internet Explorer.

WebTV users view the exact same site in a different format. Most of the pages here can also be viewed with Windows CE devices.


Website Updates

We try to update Mustangworld as often as we can. Sometimes every day, sometimes less. The pinup pic usually updates weekly, other sections every 2-3 weeks. We are a bunch of Mustang enthusiasts, graphic artists, computer programmers, musicians, video editors and producers at MoLLER DiGITAL that use their equipment to produce Mustangworld.com on our own. We take trips to Vegas and lose money like everyone else. All of the 7 1/2 people associated with creating Mustangworld drive and race Mustangs...everyone (just coincidence, i guess). So if you don't see parts of the site updating that frequently it's because the person responsible for that section is "loathing" around doing other (probably stupid) things.


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